Collection: Shipping Information
Shipping & Delivery
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
Shipping Area
At Jonrtech, we offer free shipping to the following countries: United States, Germany, France, Italy and Spain.
Delivery Time
- Estimated delivery time: 2-5 business days
- Orders are processed and shipped within 24 hours on business days
Tracking Information
Once your order is shipped, you will receive a tracking number via email to monitor your package’s status.
If you have any concerns or require further clarification, please don't hesitate to contact our customer support team (support@jonrtech.com/service@jonrtech.com). We are dedicated to assisting you and ensuring your JONR experience is outstanding.
Missing Package Support
If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it, please contact our customer support team within 10 days and provide your order number and tracking number. We will help verify the delivery status with the carrier and guide you through the next steps.
