JONR Names Stephanie Hernandez Global Brand Experience Ambassador at IFA 2026
One user’s story. A shared desire for easier everyday living in homes around the world.
BERLIN, September 4, 2026 — At its IFA 2026 brand launch event, JONR officially introduced Stephanie Hernandez as its Global Brand Experience Ambassador. A longtime JONR user from the United States, Stephanie joined the brand on stage to share her experience of using smart cleaning products at home, bringing a personal perspective to the relationship between technology and everyday life.
Under the theme “Real Homes. Real Voices.”, the announcement brought an authentic household story to an international stage. It also reflected JONR’s brand philosophy, “Technology for Good”: addressing real needs through technology and helping people spend less time cleaning and more time enjoying life.
Stephanie Hernandez at JONR’s Global Brand Experience Ambassador announcement, IFA 2026.
Why Stephanie: From Real Daily Use to Ongoing Dialogue
JONR selected Stephanie as its Global Brand Experience Ambassador not only because she is a longtime user, but also because her authentic home life, practical observations, and candid communication gave JONR a direct line to the real voice of users.
With four cats and a dog at home, pet hair and everyday messes make floor cleaning a high-frequency task for Stephanie. To her, whether a cleaning product fits seamlessly into daily life depends not just on cleaning performance, but also on how easy it is to maneuver, whether it can reach under low-clearance spaces, and how hassle-free it is to maintain after use.
Having used multiple JONR smart cleaning devices, Stephanie developed clear judgments rooted in daily practice. She translated "usability" into concrete details: whether the brush roller design allows easy cleaning of internal components, whether the machine height can clear kitchen cabinets, and whether the dirty water tank handles pet hair smoothly without clogging. Born from repeated use, these observations made her feedback uniquely relevant to multi-pet households.
In June 2026, Stephanie reached out directly to share detailed feedback on her user experience. Grounded in her daily cleaning routine with multiple pets, she shared her real-world observations and practical suggestions on pet hair handling, brush roller maintenance, machine maneuverability, and cleaning under low furniture, offering valuable user insights to help the brand refine its product experience.
Upon receiving her feedback, JONR's official team responded directly, addressing each of her points line by line and passing her user suggestions on to the R&D and product engineering teams. What began as an authentic email exchange soon evolved into a continuous dialogue centered on home cleaning scenarios and product experience.
Continuous daily use, fine-grained observation, and a shared commitment to open, constructive communication formed the true foundation of this partnership. Beyond a customer story, Stephanie brought the authentic voice and concrete expectations of a real household to smart cleaning technology.
Stephanie uses a JONR ED12 Pro Max at home.
Built on this foundation of genuine everyday trust, Stephanie joined JONR on stage at IFA 2026 to share her story. Her experience brought an authentic home perspective to an international audience, giving human warmth to JONR's technology. From longtime user to Global Brand Experience Ambassador, her role has undergone a brand-new transformation, yet her connection with JONR remains firmly rooted in everyday life.
Bringing the User’s Voice into the Brand Story
The stories a brand chooses to tell reveal what it values.
By making Stephanie’s experience and ambassador announcement a central part of its launch event, JONR connected its technology and product innovations with everyday life. Her perspective helped customers and visitors understand how smart cleaning products fit into a household—and how trust in a brand develops over time.
For JONR, a Global Brand Experience Ambassador brings the perspective of an experienced user while helping connect the brand with the people it serves. Stephanie gives a human face and a familiar setting to the idea of “user needs,” creating a relatable starting point for conversations with households around the world.
Starting with One Home, Understanding Life Around the World
Stephanie’s story comes from a multi-pet household in the United States. Yet her priorities—effective cleaning, straightforward maintenance and more time for everyday life—are shared by many families across different markets.
Homes vary in size, flooring, routines and family structure. Serving a global audience means understanding those differences while recognizing the shared desire for a more comfortable home.
Introducing its Global Brand Experience Ambassador at IFA 2026 gave JONR an opportunity to bring these perspectives together. Alongside its technology and product capabilities, the brand presented a real user’s experience, helping international audiences understand JONR as a smart cleaning technology brand with a close connection to the households it serves.
True globalization means more than bringing products to every country. It means understanding what “home” means in each one.
Starting with Stephanie’s story, JONR looks forward to hearing more voices from different markets and building connections that extend beyond the exhibition floor into everyday life.
Stephanie Hernandez | JONR Global Brand Experience Ambassador. Official campaign artwork.
Technology for Good: Making More Room for Life
Every home has its own routines, but many share a simple wish: fewer household demands and more time for the people and things that matter.
This is the purpose behind JONR’s brand philosophy, “Technology for Good,” and its brand mission, “Invisible Intelligence, Effortless Living”—to make intelligent technology a natural part of the home, with benefits people can feel in the ease and comfort of their daily lives.
Less time spent cleaning creates more room for living. That might mean a few extra minutes playing with a pet, an evening with family or a quiet moment to yourself. These ordinary, meaningful moments are where technology’s value becomes personal.
From one home to households around the world, JONR will continue working to ease the demands of home floor cleaning, giving people more time and freedom to enjoy the lives they want to lead.
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